Monday, June 16, 2003

Grill Trouble

Next time, I'm getting this.

Got a right-handed grill for the camper for Father's Day, by which I mean, the spigot thingie which controls the flow of propane into the grill itself comes out the right side. Turns out our camper takes a left-handed grill, 'cause when we hung it in its rack on the outside camper wall, the hose came out way on the left -- it couldn't reach the element.

We tried to fix it, Ginny and I. It's an ittie bitty thing, really just a metal shell over the thin heating element that extends from the problematic spigot into the base of the grill. We took it apart and reversed the whole internal mechanism, forgetting that the spigot would now face away from the camper, and still not reach the hose. We removed the metal housing for the regulating mechanism and turned the whole regulator thing upside-down to make the nozzle point the right way, but then you had to lie under the grill to turn the heat down.

We even tried to read the directions, but all the paperwork in the box was a single sheet with a diagram of the outside of the grill and a list of parts. Parts not visible in the diagram were starred. Most parts were starred.

A google search for the grill model number got no hits, and a search for "propane camper grill" was fruitless. But the logo said "ASC Industries, Inc Shaping The Future," and it listed a URL.

The horror that is the flash-version ASC Industries website cannot be described.

The HTML version had twice as much information. Problem was, although the iconography assured us that we were at the right place, it was all useless to us, because ASC doesn't make grills. You know you're in trouble when you realize that the company whose name is on the single sheet of paper that came with your grill doesn't make grills.

ASC, Inc. is, in fact a leading supplier of stainless steel fittings, tubing, and "Ascent: the next generation of baggage door handles". The most complex thing they carry is a bent metal pipe used for making stair railings in campers.

There is no mention of grills on their site; indeed, no mention of propane or other fuels in any way. There is, however, a picture. It would seem that Ascent operates entirely out of a teal ranch house alongside an entirely empty parking lot in twilight.

Anyone out there with a left-handed grill want to trade?

posted by boyhowdy | 9:36 PM |

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